Privacy Policy

Last updated: August 2026

General information

The processing of personal data on this website complies with Regulation (EU) 2016/679 of 27 April 2016, regarding the protection of natural persons in relation to the processing of personal data and the free movement of such data, known as the General Data Protection Regulation, GDPR.

This privacy policy explains how Benagil Eco Tours collects, uses and protects personal data provided through this website.

Who we are

Benagil Eco Tours, RNAAT 583/2025, operates tour experiences in the Algarve, Portugal. You can contact us by email at benagilecotours@gmail.com, by phone at +351 967 622 753, or at Estrada Municipal 1154 Caixa Postal 375x, 8400-403 Lagoa.

Definitions

This data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation, Regulation (EU) 2016/679.

Cookies

This website may use cookies. Cookies are text files stored on a computer system through a web browser.

Cookies may be used to improve the browsing experience, analyse website traffic and understand visitor interests. When analytics tools are used, data is collected anonymously whenever possible, meaning that statistical information is not intended to identify a specific person.

The information collected may be used to improve the website, increase security and provide a better experience for visitors. Data will not be inserted into another database or transferred to other entities without the express consent of its owner, except where required by law or necessary for the operation of the services requested.

Contact through the website

If you contact us by email or through a contact form, the personal data you provide will be processed for the purpose of replying to your request.

The data collected may include your name, email address, phone number and message. This information is used only to respond to your enquiry, provide information about our experiences, organise bookings or follow up on a request made by you.

By submitting your name, email address and message through the contact form, you consent to the use of that information for the purpose of responding to your request.

Bookings and third party services

Bookings may be handled through an external booking partner. When you complete a booking through that platform, the privacy policy and terms of that provider may also apply.

Personal data submitted during the booking process may include information necessary to manage the service requested, such as name, contact details, date, number of participants and payment information, depending on the booking platform used.

Payment information is processed by the payment providers or booking platforms involved in the transaction. Benagil Eco Tours does not store full payment card details on this website.

Newsletter subscription

If this website offers a newsletter subscription, visitors may subscribe by providing a valid email address and, where requested, a name.

Newsletter communications may include information about new experiences, offers, promotional campaigns, updates and important communications related to our services.

The newsletter will only be sent to users who have given consent to receive it. Subscribers may unsubscribe at any time using the unsubscribe link included in the emails or by contacting us directly.

Personal data collected for newsletter purposes will only be used for that purpose and will not be transferred to other entities without consent, except where necessary for the technical delivery of the newsletter service.

Free content

If free content is made available through this website, visitors may be asked to provide their name and email address in order to receive it. These details may be used to send the requested content and related communications, only where consent has been given.

Consent may be withdrawn at any time through the unsubscribe link provided in the communications or by contacting us directly.

Comments and reviews

If this website allows comments or reviews, we may collect your name and email address when you choose to submit feedback. This data is used only to manage and display the opinion submitted and is not used for unrelated purposes.

By submitting a comment or review, you consent to the use of the data provided for that purpose.

Data retention period

Personal data will only be stored for the period necessary to fulfil the purpose for which it was collected, or for the period required by applicable legal, contractual or regulatory obligations.

After the relevant retention period has expired, personal data will be deleted or anonymised, provided it is no longer required for legal or contractual reasons.

Your rights

You have the right to request access to your personal data, correction of inaccurate data, deletion of your data, limitation of processing, objection to processing and portability of your data, where applicable under the GDPR.

You may also withdraw consent at any time when processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, contact us at benagilecotours@gmail.com.

Request removal of personal data

If you wish your personal data to be removed from our systems, please contact us using the email address above and provide enough information for us to identify your request.

Complaints

If you believe that your data protection rights have not been respected, you may contact the Portuguese data protection authority, Comissão Nacional de Proteção de Dados, CNPD, or submit a complaint through the Portuguese Complaint Book.

This privacy policy is provided as a general template and should be reviewed by a qualified professional to ensure full GDPR and RGPD compliance for your business.